• All custom creps are custom-designed and made-to-order. 

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• Variations may occur to the hand-made nature of our products. ​

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• Orders must be paid in full via the online checkout option on the website.

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• We accept all major debit/credit cards, PayPal and other methods of payment displayed at checkout. ​

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• We offer National and international shipping options. Shipping time and delivery costs will be estimated at checkout. 

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• Custom orders usually take 10-14 business days to arrive. 

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• We are not responsible for delays caused by carries or external shipping.​

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• We do not offer refunds unless the product is clearly defected or damaged.

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• If your order arrives incorrect or damaged, please send photos and order details within 7 days and we will come to a resolution with you.

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• If approved, we will offer a repair, replacement or refund dependant on the circumstances.​

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• We have the right to refuse service or cancel orders at our discretion.